Privacy Policy

At Smart IPTV Subscription, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our IPTV services.

1. What Information We Collect

We collect the following types of information:

• ✅ Name and email address when you contact us or request a trial
• ✅ WhatsApp phone number for communication and account setup
• ✅ Device type and IPTV app used (for compatibility support)
• ✅ Payment confirmation details (we do not store card info)
• ✅ IP address for security and fraud prevention

2. How We Use Your Information

Your data is used only for purposes related to your IPTV subscription or trial. We use it to:

• ✅ Set up your IPTV account
• ✅ Provide support via email or WhatsApp
• ✅ Confirm your order and delivery
• ✅ Troubleshoot technical issues
• ✅ Improve service performance and security

3. How We Protect Your Data

All personal data is stored securely and never shared with third-party advertisers or platforms. Access is restricted to authorized support staff only. We do not store your credit card or payment details on our servers.

4. WhatsApp Communication

Most support is handled via WhatsApp. Conversations are end-to-end encrypted and only used to assist with your IPTV setup, support requests, or order confirmations.

5. Cookies & Analytics

Our website may use cookies or third-party analytics tools (like Google Analytics) to monitor traffic and improve your experience. You can disable cookies in your browser settings.

6. Data Retention

We retain user information only for as long as it’s necessary to provide IPTV services, support, or comply with legal obligations. You can request deletion of your data at any time.

7. Your Rights (GDPR Compliance)

If you are located in the EU, you have the right to access, correct, or delete your personal information. To make a request, please contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our services means you accept the updated terms.

9. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at:
Email: [email protected]

Last updated: June 2025